BQ Client is not running or using port other than 9999

Owned by
Shivangi Sah
Last updated: Dec 14, 2022
2 min read

Either BQ Client is not running or using port other than 9999. Please check the following :

  • Bq Client is green in color

  • Right on bqClient and check the port value in BQ Agent.

It generally happens if 9999 port is blocked by any other process so BqGenie started on any other dynamic port.

This error is specifically displayed on Chrome Browser due to Blocked insecure Private Network.

  • If BqGenie is running in a port other than 9999 then you should use that port number to start Recording/Location Execution

If BqGenie is running on 9999 port and you still get the error. Follow below steps for fixing Chrome insecure Private network

i- Launch chrome://flags/#block-insecure-private-network-requests on Chrome
ii- Look for the option "Block insecure private network requests." and disable the option.


iii- Relaunch Chrome
iv- Access BQ Platform and try Recording/Local Execution.

 

 

Please note, with the recent Chrome updates, if you are unable to locate the flag named Block insecure private network requests on chrome://flags/#block-insecure-private-network-requests, follow the below steps :

i- Launch chrome://flags/#allow-insecure-localhost on Chrome
ii- Look for the option "Allow invalid certificates for resources loaded from localhost." and enable the option.

iii- Relaunch Chrome
iv- Access BQ Platform and try Recording/Local Execution.

 

If the error still appears even after following the above steps, follow the below step:

In Windows command prompt run the below command (as per the folders in Registry Editor on your machine) and restart chrome/machine.

reg add HKEY_CURRENT_USER\SOFTWARE\Policies\Google\Chrome /t REG_DWORD /v InsecurePrivateNetworkRequestsAllowed /d 1 /f

or

reg add HKEY_CURRENT_USER\SOFTWARE\Google\Chrome /t REG_DWORD /v InsecurePrivateNetworkRequestsAllowed /d 1 /f

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